What customers pay for
ISHANOVA TECHNOLOGIES PRIVATE LIMITED is developing Crew Ride, a carpooling app for people to share available seats on routes they are already driving in their own cars. Crew Ride has not launched; this corporate website does not accept carpool bookings or payments. When available, booking payments will be handled in the separate Crew Ride experience.
Fares and currency
Crew Ride booking prices are quoted in Indian Rupees (INR). Review the total fare, applicable taxes, platform or booking fees, any exclusions and cancellation conditions in your booking offer before authorising payment. Route, vehicle, schedule and booking type may affect the quoted fare.
If an advance or partial payment is offered, review the amount payable, remaining balance, due date and cancellation conditions stated with that offer. An enquiry through this corporate website does not require a payment.
Payment and booking confirmation
Check both payment status and booking status. A payment receipt is a record of payment, and does not by itself confirm availability or acceptance of a journey. Retain your booking reference, payment reference and confirmation details.
If you are charged without receiving a booking confirmation, contact support before attempting another payment for the same booking.
Service delivery — no physical shipping
Crew Ride is intended to connect passengers with people offering seats on their own planned routes. The person associated with a confirmed carpool drives the journey; our team supports platform, booking and payment enquiries.
Travel and ride bookings are services. No physical product is shipped and no courier delivery is involved. Booking confirmations and related journey information are supplied digitally through the booking experience.
The travel service is fulfilled at the pickup location, date and time specified in the confirmed booking, subject to its stated journey conditions. Check pickup instructions and contact support for missing confirmation details, changes, delays or a journey that is not fulfilled.
Technology service delivery
Software, licensing, hosting and other IT services follow the scope and delivery milestones of their written service agreement. Digital handover may include application access, software deliverables or deployment; the agreed proposal defines what is supplied and when.
Payment support
For a payment, confirmation or fulfilment issue, write to support@ishanova.com or call +91 96512 89662 with your booking and transaction references. See our Refund & Cancellation Policy and customer support page.